Terms & Conditions
1. Acceptance of Terms
Welcome to Clear Vision Compliance (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website and related services (collectively, the “Services”).
By creating an account, accessing, or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Services.
2. Eligibility
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.
You must be at least 18 years old or have the legal authority to enter into these Terms. By using the Services, you represent and warrant that you meet these requirements
3. Account Registration
To use certain features, you must create an account. You agree to:
- Provide accurate and current information
- Keep your account credentials secure.
- Notify us immediately of any unauthorized use of your account
- Be responsible for all activities conducted under your account.
We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.
4. Australian Consumer Law and Non-Excludable Rights
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, remedy, warranty, condition, or other protection that cannot lawfully be excluded, restricted, or modified under the Australian Consumer Law or any other applicable law.
If you are a consumer or small business protected by the Australian Consumer Law, these Terms must be read subject to those protections. Any limitation, disclaimer, suspension, termination, refund, indemnity, or change clause applies only to the extent permitted by law.
5. Description of Services
Our platform provides software hosting, deployment, storage, networking, and related cloud infrastructure services.
We may modify, improve, or discontinue any portion of the Services from time to time. Where a change is likely to materially affect your rights, obligations, fees, access, or use of the Services, we will take reasonable steps to provide advance notice and, where required by applicable law, give you a reasonable opportunity to cancel or stop using the affected Services before the change takes effect.
6. User Responsibilities
You agree not to use the Services to:
- Violate any applicable law or regulation.
- Host malware, ransomware, viruses, or other malicious software
- Conduct phishing, fraud, spam, or unauthorized advertising.
- Attempt unauthorized access to systems or networks.
- Interfere with the operation or security of the Services.
- Host or distribute content that infringes intellectual property rights.
- Store or distribute unlawful, defamatory, abusive, or harmful content.
- Use the Services to attack, disrupt, or damage third-party systems.
- Misuse or copy website content without permission.
- Use the website in a way that disrupts its functionality.
We may investigate suspected violations and suspend or terminate accounts without notice.
7. User Content
You retain ownership of all data, files, and content you upload (“User Content”).
You grant us a limited license to store, process, back up, transmit, and display User Content solely for the purpose of operating and improving the Services for the user.
You represent that:
- You own or have permission to use your User Content.
- Your User Content does not violate applicable laws or third-party rights.
8. Data Security
We implement commercially reasonable security measures designed to protect customer data.
However, no system is completely secure, and we cannot guarantee absolute security.
Where we are required by applicable privacy or data breach laws to notify you, regulators, or affected individuals of an eligible or serious data breach, we will take reasonable steps to do so in accordance with those laws.
You are responsible for:
- Maintaining backups of important data.
- Securing your passwords and API keys.
- Configuring your applications securely.
9. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted or error-free service.
Scheduled maintenance, upgrades, outages, or events beyond our reasonable control may affect availability.
10. Fees and Payment
Certain Services require payment.
You agree to:
- Pay all applicable fees.
- Provide valid payment information.
- Authorize recurring charges for subscription services where applicable
Failure to pay may result in suspension or termination of your account.
Unless otherwise stated:
- Fees are non-refundable except as expressly stated in these Terms, agreed by us in writing, or required under the Australian Consumer Law or any other applicable law.
- Taxes are your responsibility unless required by law.
If the Services fail to meet a consumer guarantee or other non-excludable legal requirement, you may be entitled to a remedy such as a refund, repair, replacement, resupply, or other remedy required by law.
11. Free Trials
The Company offers a free trial and does not apply automatic upgrade to a paid subscription; the user must upgrade before the expiry date for continued use. The free trial will cancel after the prescribed time unless upgraded to paid subscription, any data lost after cancelation is subject to clause.
12. Intellectual Property
The Services, website, software, branding, documentation, and related materials are owned by the Company and are protected by intellectual property laws. Unauthorized use is prohibited.
These Terms do not grant ownership of our intellectual property, inclusive of Text, Graphics, Logos, Icons, Images and Software,
13. Third-Party Services
The Services may integrate with third-party products or services.
We are not responsible for third-party services, websites, or content.
Your use of third-party services is governed by their own terms.
14. Microsoft Teams Integration
Certain features of the Services may rely on integration with Microsoft Teams or other third-party platforms to provide their intended functionality.
Where the Services require authorization, approval, consent, or acceptance by Microsoft, your organization, your Microsoft 365 administrator, or any other third party to enable or maintain such integration, you acknowledge and agree that obtaining and maintaining such authorization is your responsibility unless expressly agreed otherwise in writing by the Company.
The Company does not warrant or guarantee that Microsoft Teams integration will be available, approved, or continue to function without interruption. The availability and functionality of such integration may be affected by actions or decisions of Microsoft, changes to Microsoft’s services, licensing requirements, security policies, administrative settings, or other third-party factors beyond the Company’s reasonable control.
If the required approvals, permissions, or acceptance are not granted, are withdrawn, or otherwise prevent the integration from operating as intended, the Services may experience reduced, limited, or unavailable functionality. You acknowledge and agree that such reduction in functionality does not constitute a breach of these Terms or a failure by the Company to provide the Services.
To the fullest extent permitted by applicable law, the Company shall not be liable for any loss, damage, cost, delay, business interruption, loss of productivity, loss of data, or other claim arising from or relating to:
- the refusal, delay, withdrawal, or failure of Microsoft or any third party to approve or permit the integration
- changes made by Microsoft or other third-party providers to their platforms, APIs, licensing, security requirements, or policies;
- any suspension, limitation, or discontinuation of third-party integration services; or
- any reduced or unavailable functionality resulting from such events.
The Company will use commercially reasonable efforts to assist with implementing and maintaining supported integrations but makes no guarantee regarding the continued availability or compatibility of any third-party platform, including Microsoft Teams.
15. Privacy
Our collection, use, storage, disclosure, and handling of personal information is governed by our Privacy Policy and, where applicable, the Privacy Act 1988 (Cth), the Australian Privacy Principles, and any other applicable privacy laws.
By using the Services, you acknowledge that you have read our Privacy Policy.
Our Privacy Policy should explain the kinds of personal information we collect, why we collect it, how we use and disclose it, how we protect it, how you may request access or correction, how to make a privacy complaint, and whether personal information may be disclosed overseas.
16. Suspension and Termination
We may suspend or terminate access to our website or Services where we have a reasonable basis to do so, including where you:
- Violate these Terms.
- Fail to pay applicable fees.
- Use the Services unlawfully.
- Create security risks for the platform or other users.
Where reasonable and practicable, we will provide notice of suspension or termination and an opportunity to remedy the issue, unless immediate action is necessary to protect the Services, other users, security, legal compliance, or our legitimate business interests.
You may terminate your account at any time by following the account cancellation process.
17. Data Retention
Following account termination, we may delete your data after a reasonable retention period unless required by law or agreed otherwise. Free trial data will delete immediately on the expiry date.
You are responsible for exporting any data before closing your account, or account expiry.
18. Disclaimer of Warranties
The Company provides professional compliance-related services. Information on this website is for general informational purposes and does not constitute legal advice.
The Services are provided “as is” and “as available.”
To the maximum extent permitted by law, and subject to any non-excludable rights under the Australian Consumer Law or other applicable law, we disclaim all warranties, representations, conditions, and guarantees that may otherwise be implied by law.
We do not guarantee that the Services will be uninterrupted, secure, or error-free.
19. Limitation of Liability
To the maximum extent permitted by law, and subject to any non-excludable rights under the Australian Consumer Law or other applicable law, the Company shall not be liable for:
- Any indirect, incidental, consequential, special, or punitive damages
- Loss of data, revenue, profit or business opportunities
- Errors or interruptions in website availability
To the extent our liability cannot lawfully be excluded but may be limited, our liability is limited, at our option and where permitted by law, to resupplying the Services, paying the cost of resupplying the Services, or the amount paid by you for the affected Services during the twelve (12) months preceding the claim.
20. Indemnification
To the extent permitted by law, you agree to indemnify the Company, its affiliates, employees, officers, and agents from claims, damages, liabilities, costs, and expenses arising from:
- Your use of the Services.
- Your User Content.
- Your violation of these Terms.
- Your violation of applicable law or third-party rights.
This indemnity does not apply to the extent that a claim, damage, liability, cost, or expense is caused by our fraud, wilful misconduct, negligence, breach of these Terms, or breach of any non-excludable legal obligation.
21. Force Majeure
We shall not be liable for delays or failures caused by events beyond our reasonable control, including natural disasters, war, terrorism, labour disputes, internet outages, governmental actions, or failures of third-party infrastructure.
22. Changes to the Terms
We may update these Terms and Conditions from time to time where the change is reasonably necessary for legal, regulatory, operational, security, technical, or business reasons.
Where a change is likely to materially affect your rights or obligations, we will take reasonable steps to give advance notice before the updated Terms take effect, unless urgent changes are required for legal, security, or operational reasons.
Your continued use of the Services after the effective date of the updated Terms constitutes acceptance of the revised Terms. If you do not agree to a material change, you may stop using the Services or cancel your account, subject to any rights or obligations that have already accrued.
23. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Western Australia and the applicable laws of the Commonwealth of Australia, without regard to conflict of law principles.
Any disputes shall be resolved in the courts located within Western Australia, unless otherwise required by applicable law or unless you have mandatory rights to bring a claim in another forum.
24. Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
25. Contact Information
For any questions regarding these Terms & Conditions, contact us at:
